Privacy Policy
This policy explains what information we collect, why we collect it, and how you can manage your data.
1. Information We Collect
We collect information you provide directly (account details, contact information, billing and payment information, submissions, and support messages) and information collected automatically (device data, IP address, approximate location, browser type, usage logs, and interaction data). If you connect third-party accounts (e.g., TikTok), we may receive profile and performance data as permitted by those platforms.
2. How We Use Information
We use information to operate, maintain, and improve SPRK; provide and bill for dashboard access and related services; personalize prompts and recommendations; process payments and payouts; communicate updates; detect fraud and abuse; comply with legal obligations; and support creators and partners.
3. Legal Bases (where applicable)
Depending on your region, we rely on contract performance (to provide the service), legitimate interests (to secure and improve SPRK), consent (where required for analytics/cookies), and legal obligations (for tax, accounting, and compliance).
4. Sharing
We do not sell your data. We may share information with service providers and vendors (hosting, analytics, payment processing, communications, fraud prevention) under confidentiality and data protection terms. Payment and billing data is processed by our third-party payment processor and is subject to its own privacy practices. We may disclose information to comply with law, enforce our terms, protect rights and safety, or in connection with a merger, acquisition, or asset sale.
5. Cookies & Tracking
We use cookies and similar technologies for session management, security, preferences, analytics, and performance. You can control cookies through your browser. Some features may not work correctly without essential cookies.
6. Analytics & Third Parties
We may use privacy-focused analytics to understand usage. Third-party embeds, payment processors, or platforms you connect to are governed by their own policies; review their terms for details.
7. Data Retention
We retain information as needed to operate SPRK, meet legal, tax, and accounting requirements, resolve disputes, and enforce agreements. When data is no longer needed, we delete or de-identify it where feasible.
8. Security
We use reasonable technical and organizational measures to protect data. No online service is perfectly secure; please use strong passwords and protect your accounts.
9. Your Rights & Choices
You can request access, correction, or deletion of your data, and in some regions, object to or restrict certain processing, or request portability. You may unsubscribe from non-essential communications. To exercise rights, contact us.
10. International Transfers
Data may be stored or processed in locations outside your country, including Canada and the United States. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
11. Children
SPRK is not directed to individuals under 18 (or the age of majority in your region) and we do not knowingly collect data from children under the minimum age in your region. If you believe a child provided data, contact us to remove it.
12. Changes
We may update this policy. We will post the revised version with a new date and, where required, provide additional notice.
13. Contact
Questions or requests? Email support@sprknetwork.app or visit the contact page.